How Los Angeles Department of Recreation and Parks (LADRP) Empowered Young Women Through Sports: A Communication Case Study

The Los Angeles Department of Recreation and Parks (LADRP) has long been a leader in innovative programming aimed at promoting health, wellness, and inclusivity in one of the nation’s largest cities. One of its standout initiatives, Girls Play Los Angeles (GPLA), exemplifies Read More

How Cleveland Metroparks Inspired a Community to Move: A Communication Case Study

The Cleveland Metroparks system has long been a cornerstone of the Greater Cleveland community, offering over 23,000 acres of nature reserves, 18 park reservations, and more than 300 miles of trails. But even with these impressive resources, encouraging residents to fully engage Read More

How the Oklahoma Department of Wildlife Conservation Turned Social Media Into a Conservation Powerhouse

State agencies are often perceived as dry or bureaucratic, but the Oklahoma Department of Wildlife Conservation (ODWC) has completely transformed that narrative. By embracing a fresh, relatable approach to social media, the ODWC has successfully engaged a broad audience, educated the public Read More

Connecting with Communities: Strategies for Inclusive and Equitable Government Communication for State and Local Government Agencies

In our increasingly diverse society, effective communication by state and local government agencies is crucial for fostering trust, engagement, and inclusivity. Agencies play a vital role in informing, empowering, and engaging their communities. However, to create a truly inclusive community, it is Read More

A Comprehensive Guide to Public Communications for State and Local Government Agencies

In today’s connected world, effective public communication is critical for building trust, conveying important information, and highlighting community achievements. State and local government agencies often face unique challenges: multiple stakeholder groups with varying needs, complex policy changes, and tight budget constraints, to Read More

Driving Operational Success through Strategic Communication and Workplace Strategy – Case Study – Nuclear Regulatory Commission

The United States Nuclear Regulatory Commission (NRC) embarked on a mission to modernize its office environment at One White Flint North (OWFN) to create a forward-thinking, flexible, and collaborative workplace. Recognizing that this transformation required a blend of innovative design and strategic Read More

Workplace Communication Strategy and Transition Feedback Survey – Case Study – Regional Municipality of York

The Regional Municipality of York (York Region) undertook a major transformation by relocating its Property Services Branch to a newly designed office environment at 130 Mulock. This move was part of a broader initiative to enhance productivity, promote collaboration, and support employee Read More

Driving Operational Efficiency and Customer Engagement through Strategic Communication and Service Center Consolidation – Case Study – Hillsborough County, Florida

Hillsborough County, Florida, faced a critical challenge: improving its operational efficiency while effectively communicating significant changes to its constituents. With plans to consolidate various functions within its County Center, particularly focusing on the 19th-floor permit intake process, the County sought not only Read More

Workplace Change Management for Consolidation and Relocation of Brands– Case Study – WarnerMedia

Workplace change management for consolidation and relocation of brands: A case study on media and entertainment company office transformations   How WarnerMedia embraced workplace change management to successfully combine brands and transition to a new office setting Time Warner, now known as Read More

Workplace Change Management for Office Consolidation and Relocation – Case Study – Medical Mutual of Ohio

A case study on office consolidation and relocation in health insurance companies   Consolidating employees into new workplace environments Medical Mutual of Ohio (MMO) sought to consolidate employees from five Cleveland-area satellite offices into both their downtown Cleveland headquarters, and a modern Read More