Transforming Education Through Equity and Communication in San Diego County

Strategic communication is essential in creating inclusive, transparent, and community-centered educational policies. San Diego County Office of Education’s (SDCOE) Equity Blueprint for Action is a powerful example of how thoughtful, culturally responsive communication can support equity in education. The Equity Blueprint initiative Read More

Reuniting Residents with Lost Assets: A Case Study of Delaware County, PA’s Unclaimed Funds Public Awareness Campaign

Unclaimed property represents a substantial yet often overlooked public resource. Across the United States, local governments regularly hold funds that belong to residents, businesses, or institutions—often unclaimed due to outdated contact information, uncashed checks, or administrative errors. Delaware County, Pennsylvania, took decisive Read More

How Strategic Communication Powers Los Angeles County’s Black Infant Health (BIH) Program

Effective communication is the foundation of successful public health initiatives, ensuring that essential information reaches the intended audiences in a compelling and actionable manner. Los Angeles County’s Black Infant Health (BIH) Program exemplifies how strategic communication can drive engagement, enrollment, and behavioral Read More

Beyond Awareness: How LOMH Uses Communication to Drive Behavioral Change in Minority Health

The Dayton & Montgomery County Local Office on Minority Health (LOMH) was established to combat health disparities and inequities among minoritized populations in the region. Funded by a grant from the Ohio Commission on Minority Health, in collaboration with Public Health Dayton Read More

Engaging Communities, Expanding Access: The Communication Strategy Behind Baltimore’s Virtual Supermarket Program

Access to nutritious food is a critical component of public health, yet many urban communities continue to struggle with food insecurity. In Baltimore, MD, where several neighborhoods are classified as food deserts, the Baltimarket Virtual Supermarket Program emerged as an innovative solution Read More

Maximizing Impact: Communication Metrics & KPIs for State and Local Government 

Effective communication is at the heart of successful governance. In an era where digital media and community engagement shape public perception, state and local government agencies must ensure their messages reach the right audience, at the right time, through the right channels. Read More

Internal Communication Alignment: The Key to Effective Public Messaging in Government Agencies

In state and local government agencies, internal communication alignment is just as critical as external communication efforts. A well-informed workforce ensures that public messaging remains consistent, credible, and authoritative. However, many government agencies struggle with internal silos, fragmented communication channels, and misalignment Read More

Building a Strong Communication Platform: The Foundation of Public Engagement 

For state and local government agencies, an effective communication platform is more than just a website or a social media account—it’s the foundation for transparency, trust, and engagement with the public. However, with rapidly evolving digital trends, changing audience behaviors, and the Read More