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Tag: public utility communication

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Blog, Communication, Public Utilities and Infrastructure Agencies, State and Local Government Agencies

How Public Utilities Can Measure Communication Effectiveness and Use Data to Improve Ratepayer Engagement Over Time

September 23, 2026September 25, 2026SCGAudience Research, Communication Analytics, Communication Effectiveness, communication measurement, Communication Outcomes, Data-Informed Communication, Public Trust Measurement, public utility communication, Ratepayer Engagement, Survey Communication
Blog, Communication, Public Utilities and Infrastructure Agencies

How Municipal Broadband Authorities Can Communicate Service Availability, Equity, and Infrastructure Plans

September 23, 2026September 25, 2026SCGCommunity Outreach, Digital Equity Communication, Elected Official Communication, Infrastructure Expansion Communication, Municipal Broadband Communication, Public Trust Communication, public utility communication, Ratepayer Education, Service Availability Communication, Stakeholder Engagement
Blog, Communication, Public Utilities and Infrastructure Agencies, State and Local Government Agencies

How Public Utilities Can Communicate With Vulnerable, Low-Income, and Underserved Ratepayers

September 17, 2026September 22, 2026SCGAutomatic Enrollment, language access, Local Government Communication, Multilingual Outreach, plain language, public utility communication, Ratepayer Equity, Utility Affordability, Utility Assistance Programs
Blog, Case Studies, Communication, State and Local Government Agencies

Snohomish County Public Utility District, Washington and the November 2024 Bomb Cyclone Lessons in Storm Communication

September 14, 2026September 24, 2026SCGCrisis Communication, Emergency Communication, emergency management, Outage Communication, public utility communication, ratepayer communication, Storm Communication, Utility Resilience
Blog, Communication, State and Local Government Agencies

Electric Power Board of Chattanooga as a Model for Municipal Broadband Communication, Public Trust, and Digital Inclusion

September 11, 2026September 24, 2026SCGBroadband Accessibility, Broadband Communication, Community partnerships, EPB Chattanooga, Infrastructure Communication, public utility communication
Blog, Case Studies, Communication, State and Local Government Agencies

East Lansing, Michigan as a Model for Personalized Recycling Education and Contamination Reduction

September 11, 2026September 24, 2026SCGBehavior change communication, public utility communication, Recycling Education, Solid Waste Communication
Blog, Case Studies, Communication, Water Conservation Districts

Making Desert Landscaping Irresistible: How Southern Nevada Water Authority’s Rebate Program Transformed Behavior Through Service Design

August 11, 2026August 18, 2026SCGBehavior change communication, Community Engagement, environmental communication, public education, public utility communication, service design communication, Strategic Communication, Water Conservation Communication

About SCG

Stegmeier Consulting Group is a 100% woman-owned small business. We’re a team of behavioral change agents & data specialists, with expertise in people & place.

We work with corporations, civic partners, & higher learning institutions to lead data gathering, strategic planning, and change implementation efforts.

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We Support


SCG feels strongly that every employer should strive to create a respectful workplace for each employee. It’s why we started Project WHEN, a 501(c)(3) non-profit dedicated to eliminating all forms of workplace harassment.

Our financial support has allowed the organization to grow and begin impacting work communities everywhere.  We encourage clients to consider donating or getting involved in the movement with us.

About

SCG is a 100% woman-owned small business. We’re a team of behavioral change agents & data specialists, with expertise in people & place.

 

We work with corporations, civic partners, & higher learning institutions to lead data gathering, strategic planning, and change implementation efforts.

Most Requested Services

  • Analyze
    • Communication Audits & Measurement Consulting
    • Surveys & Assessments
    • Focus Groups
    • Interviews
    • Workplace Observations

 

  • Plan
    • Communication Strategy & Planning Consulting
    • Strategic Planning + Workshops
    • Event Planning
    • Change Management Strategy + Roadmaps
    • Communication Plans and Schedules
    • Work Style Profiles

 

  • Implement
    • Facilitated Events
    • Communications Content & Messaging Services
    • Leadership Toolkits
    • Training
    • Workplace Protocols & Etiquette

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  • Stegmeier Consulting
  • 617 Broadway, Lorain OH 44052
  • 440.846.1410

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Call us: 440.846.1410 | Visit us: 48 Front St, Berea, OH 44017

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