Development of Workplace Strategy & Change Management Planning – Case Study – Partners HealthCare
Development of workplace strategy & change management planning: A case study on healthcare workplaces
How Partners HealthCare developed their workplace strategy & planned change management efforts
Partners HealthCare, the parent organization of Massachusetts General Hospital and Brigham and Women’s Hospital, was spurred by healthcare reform and the need to operate as a leaner organization. Partners’ real estate goal involved consolidating administrative space and functions, and integrating lease expirations of 14 locations.
Partners sought to identify potential areas of resistance that the organization might face if it were to change the physical work environment.
Stegmeier Consulting Group’s (SCG) services included strategic planning, workplace strategy development, and assessing the change readiness of the organization. Partners also relied on SCG to plan and facilitate a series of working sessions with the executive team to begin planning the future of the hospital system’s administrative (non-clinical) workspace.
Partners and SCG identified multiple crucial areas of resistance that were addressed throughout the course of the project, including:
- Attracting, engaging, and retaining top talent
- Employee demand for work-life balance
- Accommodating the multi-generational workforce
- The need to elevate leadership skills
- Leadership were expected to have a bigger adjustment than staff
Consulting services to help companies develop their workplace strategy
Does this sound like something that could help your company navigate the waters of a workplace change? If you’re interested in strategic planning and change implementation to align your workforce and workplace strategies, take the first step by reaching out to Stegmeier Consulting Group through the form below.