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Blog, Communication, Public Utilities and Infrastructure Agencies, State and Local Government Agencies

How Public Utilities Can Measure Communication Effectiveness and Use Data to Improve Ratepayer Engagement Over Time

September 23, 2026September 25, 2026SCGAudience Research, Communication Analytics, Communication Effectiveness, communication measurement, Communication Outcomes, Data-Informed Communication, Public Trust Measurement, public utility communication, Ratepayer Engagement, Survey Communication
Blog, Communication, Public Utilities and Infrastructure Agencies, State and Local Government Agencies

How Public Works Departments Can Build Accountability Communication Around Capital Program Performance

September 23, 2026September 25, 2026elaoAccountability Communication, Capital Program Communication, Financial Transparency, Infrastructure Performance Reporting, Project Cost Communication, Public Trust Communication, Public Works Communication, ratepayer communication, Schedule Delay Communication, Taxpayer Communication
Blog, Communication, Public Utilities and Infrastructure Agencies, State and Local Government Agencies

How Port Authorities Can Communicate Environmental and Community Impact to Neighboring Populations

September 23, 2026September 25, 2026SCGCommunity Impact Communication, Community Outreach, Environmental Impact Communication, Environmental Justice Communication, Environmental Monitoring Communication, Neighborhood Engagement, Operational Transparency, Port Authority Communication, Public health communication, stakeholder communication
Blog, Communication, Public Utilities and Infrastructure Agencies

How Public Works Departments Can Communicate Construction Disruptions and Right-of-Way Projects to Affected Communities

September 23, 2026September 25, 2026SCGBusiness Outreach, Community Engagement, construction communication, Construction Update Communication, Infrastructure Project Communication, Project Notification, Public Works Communication, Resident Communication, Right-of-Way Communication, Traffic Disruption Communication
Blog, Communication, Public Utilities and Infrastructure Agencies

How Municipal Broadband Authorities Can Communicate Service Availability, Equity, and Infrastructure Plans

September 23, 2026September 25, 2026SCGCommunity Outreach, Digital Equity Communication, Elected Official Communication, Infrastructure Expansion Communication, Municipal Broadband Communication, Public Trust Communication, public utility communication, Ratepayer Education, Service Availability Communication, Stakeholder Engagement
Blog, Communication, MPO's and Regional Planning Agencies, State and Local Government Agencies

How Regional Councils Can Communicate Across Multiple Jurisdictions With Different Political Priorities and Constituent Expectations

September 23, 2026September 23, 2026SCGconstituent engagement, Government Communication, Intergovernmental Communication, jurisdictional communication, Public Communication, regional collaboration, regional councils, stakeholder communication
Blog, Communication, Public Utilities and Infrastructure Agencies, State and Local Government Agencies

How Sewer and Stormwater Agencies Can Build Environmental Stewardship Communication Into Routine Outreach

September 23, 2026September 25, 2026SCGCommunity Partnership Communication, Environmental Accountability, Environmental Stewardship Communication, Environmental Storytelling, public education, Ratepayer Engagement, Routine Public Outreach, Sewer Utility Communication, Stormwater Utility Communication, Water Quality Education
Blog, Communication, MPO's and Regional Planning Agencies, State and Local Government Agencies

How Regional Councils and Collaborative Agencies Can Explain What They Do and Why It Matters to a Public That Has Never Heard of Them

September 23, 2026September 29, 2026SCGagency awareness, collaborative agencies, community education, Government Communication, Plain Language Communication, Public Communication, Public Engagement, regional councils
Blog, Communication, Public Utilities and Infrastructure Agencies, State and Local Government Agencies

How Public Natural Gas Utilities Can Communicate Safety, Infrastructure Investment, and Energy Transition to Customers and Communities

September 23, 2026September 23, 2026SCGcustomer communication, energy transition, Infrastructure Investment, natural gas utilities, Safety Communication, Utility Communication
Blog, Communication, Public Utilities and Infrastructure Agencies, State and Local Government Agencies

How Wastewater Agencies Can Communicate Rate Increases and Capital Program Investments Without Losing Public Trust

September 23, 2026September 23, 2026SCGCapital Programs, Public trust, Rate Increases, ratepayer communication, Utility Communication, wastewater agencies

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About SCG

Stegmeier Consulting Group is a 100% woman-owned small business. We’re a team of behavioral change agents & data specialists, with expertise in people & place.

We work with corporations, civic partners, & higher learning institutions to lead data gathering, strategic planning, and change implementation efforts.

Connect with Us

  

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We Support


SCG feels strongly that every employer should strive to create a respectful workplace for each employee. It’s why we started Project WHEN, a 501(c)(3) non-profit dedicated to eliminating all forms of workplace harassment.

Our financial support has allowed the organization to grow and begin impacting work communities everywhere.  We encourage clients to consider donating or getting involved in the movement with us.

About

SCG is a 100% woman-owned small business. We’re a team of behavioral change agents & data specialists, with expertise in people & place.

 

We work with corporations, civic partners, & higher learning institutions to lead data gathering, strategic planning, and change implementation efforts.

Most Requested Services

  • Analyze
    • Communication Audits & Measurement Consulting
    • Surveys & Assessments
    • Focus Groups
    • Interviews
    • Workplace Observations

 

  • Plan
    • Communication Strategy & Planning Consulting
    • Strategic Planning + Workshops
    • Event Planning
    • Change Management Strategy + Roadmaps
    • Communication Plans and Schedules
    • Work Style Profiles

 

  • Implement
    • Facilitated Events
    • Communications Content & Messaging Services
    • Leadership Toolkits
    • Training
    • Workplace Protocols & Etiquette

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  • Stegmeier Consulting
  • 617 Broadway, Lorain OH 44052
  • 440.846.1410

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