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Category: Public Transportation Agencies

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Blog, Communication, Public Transportation Agencies, State and Local Government Agencies

Breaking Down “Why” Behind Transportation Reliability Improvements

March 13, 2026June 22, 2026SCGCommunity Engagement, customer experience, Headway management, Public Information, Public transportation, Public trust, Reliability Improvements, Rider communications, Service Performance, Transfer reliability, transit communications, Transit reliability, transportation communications
Blog, Communication, Public Transportation Agencies, State and Local Government Agencies

Rider First Construction Messaging for Capital Projects

March 13, 2026June 22, 2026SCGAccessibility updates, Capital projects, Construction Communications, Infrastructure Projects, Partner coordination, Public Information, Public trust, Rider communications, Rider Experience, service disruptions, transit communications, Transit construction messaging, Transit signage, wayfinding
Blog, Communication, Public Transportation Agencies, State and Local Government Agencies

Fare Changes and Equity Focused Messaging

March 12, 2026June 22, 2026SCGAccessible transit information, Community Engagement, Equity messaging, Fare capping, Fare change communication, Fare policy rollout, Reduced fare programs, Rider communications, Transfer rules, transit communications, Transit customer service, Transit fares
Blog, Communication, Public Transportation Agencies, State and Local Government Agencies

Real-Time Rider Alerts Without Alert Fatigue for Public Transit Agencies

March 12, 2026June 22, 2026SCGAccessible transit messaging, Alert fatigue, customer experience, Digital Communications, public transit, Public transit communications, Push notification strategy, Real-Time Information, Real-time service updates, Rider alerts, Rider information, service alerts, Service disruption communication, transit communications
Blog, Communication, Public Transportation Agencies, State and Local Government Agencies

Communicating Planned Detours Without Confusion

March 12, 2026June 22, 2026SCGcustomer experience, Planned Detours, public transit, Rider information, Service change messaging, Service Changes, transit communications, Transit detour communication, transportation communications, wayfinding
Blog, Communication, Public Transportation Agencies, State and Local Government Agencies

Service Change Communication That Riders Actually Understand

March 11, 2026June 22, 2026SCGCommunication Systems, customer experience, Public Information, public transit, Public transit communication, Rider information, Route Changes, Service change notices, Service Changes, transit communications, Transit customer experience, transit planning
Blog, Communication, Hub Articles, Public Transportation Agencies

From Detours to Understanding: Effective Communication Strategies for Transportation Agencies to Improve Safety and Drive Behavioral Change

February 25, 2026June 19, 2026SCGtraffic safety communication, transportation agency messaging, transportation communication strategy
Blog, Case Studies, Communication, Public Transportation Agencies, State and Local Government Agencies, Workplace Strategy Case Studies

Communicating the Benefits of Public Transit: San Diego Metro Transit System’s “Choose Transit” Campaign

February 7, 2025August 14, 2026SCGdigital marketing for public transportation, public transit marketing strategies, social media for public transit awareness
Blog, Case Studies, Communication, Public Transportation Agencies, State and Local Government Agencies

Communicating Modernization: How the Chicago Transit Authority’s “Your New Blue” Campaign Kept Riders Informed and Engaged

January 23, 2025August 14, 2026SCGtransit communication strategies, urban mobility communication
Blog, Case Studies, Communication, Data Analytics, Public Transportation Agencies, State and Local Government Agencies

Vision Zero NYC: Reducing Traffic Fatalities Through Strategic Communication and Policy Change

January 9, 2025August 14, 2026SCGdata-driven public awareness campaigns, public safety messaging strategies, Vision Zero NYC communication

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About SCG

Stegmeier Consulting Group is a 100% woman-owned small business. We’re a team of behavioral change agents & data specialists, with expertise in people & place.

We work with corporations, civic partners, & higher learning institutions to lead data gathering, strategic planning, and change implementation efforts.

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We Support


SCG feels strongly that every employer should strive to create a respectful workplace for each employee. It’s why we started Project WHEN, a 501(c)(3) non-profit dedicated to eliminating all forms of workplace harassment.

Our financial support has allowed the organization to grow and begin impacting work communities everywhere.  We encourage clients to consider donating or getting involved in the movement with us.

About

SCG is a 100% woman-owned small business. We’re a team of behavioral change agents & data specialists, with expertise in people & place.

 

We work with corporations, civic partners, & higher learning institutions to lead data gathering, strategic planning, and change implementation efforts.

Most Requested Services

  • Analyze
    • Surveys & Assessments
    • Focus Groups
    • Interviews
    • Workplace Observations
    • Space Utilization Studies

 

  • Plan
    • Strategic Planning + Workshops
    • Event Planning
    • Change Management Strategy + Roadmaps
    • Communication Plans and Schedules
    • Work Style Profiles

 

  • Implement
    • Facilitated Events
    • Communications Content & Materials
    • Leadership Toolkits
    • Training
    • Workplace Protocols & Etiquette

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  • Stegmeier Consulting
  • 617 Broadway, Lorain OH 44052
  • 440.846.1410

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Call us: 440.846.1410 | Visit us: 48 Front St, Berea, OH 44017

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