Driving Operational Efficiency and Customer Engagement through Strategic Communication and Service Center Consolidation – Case Study – Hillsborough County, Florida

Hillsborough County, Florida, faced a critical challenge: improving its operational efficiency while effectively communicating significant changes to its constituents. With plans to consolidate various functions within its County Center, particularly focusing on the 19th-floor permit intake process, the County sought not only Read More

Flexwork and Working from Home as the New Normal – Our Interview with WKYC Studios

SCG’s interview on corporate perceptions about flexible and remote work arrangements The benefits of flexwork and work from home WKYC studios, Cleveland’s NBC affiliate, interviewed Stegmeier Consulting Group’s Matthew Stegmeier about the status of flexible and remote work amidst the COVID-19 pandemic. Read More