Explaining the “Why” Behind Police Practices: Turning Potentially Controversial Practices Into Understandable, Contextualized Narratives

When a police officer asks a driver to step out of their vehicle during what seems like a routine traffic stop, the driver often wonders: Why? I just have a broken taillight. When a police department releases its annual use-of-force statistics showing Read More

Targeted Alerts, Safer Communities: How Franklin County, Ohio Uses Communication to Protect Residents in High-Risk Zones

In an age of accelerating climate events and industrial risk, Franklin County, Ohio, stands out as a model of how localized communication saves lives. Home to nearly 1.3 million residents and an industrial rail corridor traversed by hazardous materials, the county faced Read More

Communicating Safety in Real Time — Pasco County’s, Florida Outreach Strategy for Launching a Surveillance-Era Crime Center

In 2023, the Pasco County Sheriff’s Office (PCSO) unveiled its new Real-Time Crime Center (RTCC), a technology-forward facility designed to enhance public safety using integrated surveillance systems, drone footage, license plate recognition, and live intelligence feeds. The RTCC was envisioned as a Read More

Prepared for the Chill: King County, Washington’s Multi-Year Winter Weather Readiness Campaign

The increasingly unpredictable nature of winter weather in the Pacific Northwest has prompted public safety leaders to rethink what preparedness looks like, especially in a region where heavy snowfall, ice storms, and prolonged cold snaps can cripple both infrastructure and mobility. For Read More

Storm-Ready Communities: How Shelby County, Tennessee uses Crisis Communication to Prepare Residents for Tornado Season

In the heart of Tornado Alley, Shelby County, Tennessee—home to Memphis and a dense patchwork of urban, suburban, and rural neighborhoods—faces recurring threats from severe storms. Tornadoes, high winds, and flash flooding pose risks not only to infrastructure, but also to public Read More

Sound the Alarm, Save a Life: How Cook County, Illinois Fire Departments Teamed Up for the Weekend Fire Safety Campaign to Reach At-Risk Homes

In communities disproportionately affected by residential fires, prevention cannot depend on awareness alone—it must be delivered directly, equitably, and consistently. That was the philosophy behind Sound the Alarm, a home fire safety campaign launched by the Chicago Fire Department (CFD) in Cook Read More

From Sparks to Safety: How Travis County, Texas Mobilized a Wildfire Preparedness Campaign for a Growing Region at Risk

When most Americans think of wildfires, their minds go west—to California’s scorched forests and dramatic evacuations. But in recent years, the risk map has shifted. Central Texas, with its rapid population growth, suburban sprawl, and increasingly hot, dry seasons, has become one Read More