Communicating Care: Oregon’s County-Level Strategy to Promote Telehealth Rights and Parity in 2021

The COVID-19 pandemic triggered a rapid expansion of telehealth services across the United States, with temporary emergency waivers enabling providers and patients to access remote care options at unprecedented levels. But as those waivers neared expiration, Oregon faced a critical question: how Read More

Building Insurance Literacy Through Local Engagement: The State of Oklahoma’s 2023 Consumer Outreach Campaign

Navigating the complexities of insurance can be overwhelming, especially when consumers face rising costs and inconsistent access to information. In 2023, the Oklahoma Insurance Department (OID) took proactive steps to address this challenge through a statewide consumer education campaign focused on transparency, Read More

How Strategic Communication Strengthens the Together With Veterans (TWV) Program in Salem County, New Jersey

Effective communication lies at the heart of successful suicide prevention, particularly in rural communities where stigma, isolation, and limited access to services can compound mental health challenges. In Salem County, New Jersey, the Together With Veterans (TWV) program demonstrates how strategic, locally Read More

Growing on the Edge: How Cumberland County, Maine Used Communication to Protect Water Quality through Urban Agriculture

Between 2019 and 2022, Cumberland County, Maine, launched an innovative and strategically communication-centered campaign to address a growing environmental challenge: nonpoint source pollution from suburban agricultural activity. As development expanded into the outskirts of Portland and surrounding municipalities, small-scale agriculture, hobby farms, Read More

Transforming Education Through Equity and Communication in San Diego County

Strategic communication is essential in creating inclusive, transparent, and community-centered educational policies. The San Diego County Office of Education (SDCOE) developed the Equity Blueprint for Action as a powerful example of how thoughtful, culturally responsive communication can support equity in education. The Read More

Collaborating for Change: How Strategic Communication and Community Partnerships Revitalized Camden, New Jersey’s Environment

Effective environmental reform requires more than engineering—it demands meaningful communication, community trust, and cross-sector collaboration. The Camden Collaborative Initiative (CCI) led by the City of Camden, New Jersey Department of Environmental Protection (NJDEP), Camden County, Cooper’s Ferry Partnership, and over 60 other Read More

Community in Conversation: How Sheridan County, Kansas Communicated Sustainable Change in Water Conservation

In northwest Kansas, where agriculture and water scarcity go hand in hand, a quiet revolution in irrigation management has been unfolding. Faced with alarming declines in the Ogallala Aquifer—one of the most vital groundwater sources in the U.S.—Sheridan County launched an ambitious Read More