Westfield Insurance – Workplace & Workforce Strategy Alignment

  • Due to existing workplace standards and a lack of flexibility, the 350,000 square foot Home Office campus was effectively at full capacity. Adding a new building on the Home Office campus to alleviate the company’s capacity challenges would prevent investment in activities with more direct benefit to its business operations. The company wanted to avoid such an investment for the foreseeable future, and decided to pursue a “zero sum real estate strategy” through a new workplace strategy and master plan.
  • Stegmeier Consulting Group (SCG) was engaged to align the workplace strategy with the workforce strategy by developing a change management approach that would ensure the optimization of Westfield’s real estate portfolio and improve employee engagement in relation to the work environment factors.
  • Select SCG deliverables included: developing the Change Management Strategy; creating communication content and materials for Leader Talking Points, Space Utilization Study, Photo Journaling, invitations to interviews and surveys, executive updates, etc.; data gathering through Employee Panel Survey, Departmental Leader Interviews, and Leader Change Readiness Assessments; and supporting End User Advisory Group events.

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