Indianapolis Power and Light – Monumental Makeover

As part of economic incentives to bring the AES U.S. headquarters to Indianapolis, Indiana, the company received $1.2 million in grant dollars to help support the cost of the much needed office enhancements to bring 100 new jobs to the Monument Circle location. Indianapolis Power & Light engaged RATIO Architects and Stegmeier Consulting Group as their partners in the development and implementation of a plan to transform space in the building, and guide its workforce in the transition to a dramatically different work environment and new ways of working.

Reducing the average of 624 square feet per employee would involve a cultural shift, and require a comprehensive change management strategy and proven expertise in the implementation of the plan.

The objectives for the Monumental Makeover project were:

  • Develop a master space plan for optimal use of the building
  • Design building space that is productive, fun and flexible
  • Design space that is consistent with our corporate image in the community
  • Design space that is supported by a compelling value proposition and business case

 

The working relationship between IPL’s Operations Steering Committee, RATIO, and Stegmeier Consulting Group was aligned and well orchestrated to ensure that the design and change management areas of expertise were fully leveraged.

 

Change Management Phase                                       Design Phase

Change Readiness                                                              Programming

Education & Alignment                                                    Schematic Design

Engagement & Transition                                              Design Development/Master Plan

Measurement of Results                                                 Design Development/Pilot

Socialize Change                                                                  Enterprise-wide Roll-out

 

Stegmeier Consulting Group provided Indianapolis Power & Light a broad variety of change management services, included, but not limited to: Change Readiness Assessments, Manager Round Tables & Employee Focus Groups to explore areas of resistance revealed in the assessments, establishing and leading the Employee Engagement Council, developing a comprehensive Change Management + Communications Strategy and Plan, creating Communication Content & Materials, developing Workplace Protocols, and designing customized training modules for executives, managers, and employees, along with a structured Train-the-Trainer program.